Please help us manage demand by keeping an eye out for any potential leaks. If you have recently activated an automatic watering or irrigation system, we strongly encourage you to inspect it carefully for leaks or inefficiencies.

Your cooperation is essential in helping us maintain a reliable water supply for everyone. Thank you for your support.

This is your opportunity to hear updates on VAID operations, water system projects, and financial results for 2025.

• Agenda
• Minutes AGM Apr 26 2025
• Draft Financial Statements
• Trustee Candidate Package

If you believe changes are needed or want to understand how decisions are made, come to the AGM. Your voice matters.

This year, two Trustee positions are open for election.
If you — or someone you know — would like to help guide the future of our water system and community resources, we encourage you to step forward.

We look forward to seeing you there.

The work is expected to be completed by Wednesday afternoon, but the closure may extend into Thursday morning, January 15th., 2026 if required.

Key Details

• Preliminary works: Vacuum excavation will begin Tuesday January 13th. Please use caution when driving in the area.
• Location: Columbia St (between Van Anda Ave and Smelter Ave)
• Closure Period: Begins Wednesday morning; may last until Thursday morning
• Access: No through traffic permitted during closure
• Detours: Please use alternate routes around the closure zone

We appreciate your patience and cooperation while this work is carried out.

The annual budget is prepared in late November and December, with invoices issued in January. Because operating costs and prices can change quickly, the budget cannot be finalized much earlier. We notified the community as soon as it was confirmed that rates would increase.

For 2026, the overall system budget rises about 9%, with the average household seeing an increase of approximately 13%. Key drivers include higher costs for treatment plant parts, cartridge filters, and labor, along with adjustments to ensure leak-related costs are shared more fairly across all customer categories.

Planned investments in essential water treatment equipment are critical to maintaining safe, compliant drinking water and ensuring the long-term reliability and sustainability of our system.

We recognize that the annual invoice represents a significant expense for many households. To help, payment plans are available so costs can be spread over time rather than paid in a lump sum.

The full report, including detailed tables and FAQs, is now available. We appreciate your understanding and continued support as we work to maintain a safe and reliable water system for our community.

Read the full 2026 Water Rate Increase Report ➝

The work is expected to be completed by Wednesday evening, but the closure may extend into Thursday morning, December 18, 2025 if required.

Key Details

• Location: Copper Queen Avenue (between Vananda Ave and Smelter Ave)
• Closure Period: Begins Wednesday afternoon; may last until Thursday morning
• Access: No through traffic permitted during closure
• Detours: Please use alternate routes around the closure zone

We appreciate your patience and cooperation while this work is carried out.

Thanks to this prompt response, the community’s water supply was not impacted.

We appreciate the community’s engagement and suggestions during the investigation. Some residents have asked about installing additional mainline meters to help isolate leaks more quickly. While customer meters are being installed and are covered 100% by government funding, mainline meters are significantly more expensive. They require large, engineered chambers capable of long-term traffic loading and controlled access, which makes installation far more complex than residential metering—and currently, there is no government funding available for mainline meters.

The Board continues to review these types of system improvements as part of long-term infrastructure planning, balancing cost, benefit, and practicality.

As always, residents are encouraged to report any unusual water flow or activity, as community observations often help narrow down issues faster.

Thank you for your patience and support.

Thank you for your cooperation.

Coffee, tea, and dessert will be provided.

Proposals for Site Works and Meter & Software Supply have been awarded, and site work is underway.

Project information is available on the following pages:

• Meter Pilot Project
• Universal Metering FAQ
• Metering Concerns answered.
• Community Meeting notes from May 22.

Please let us know if you have any questions or concerns by email to contact@vananda-id.ca or phoning the office at 604-486-7035.