Season’s Greetings from VAID!

As we reflect on the past year, we want to extend our sincere thanks to all our residents for your patience and support during what has been a very challenging year. Despite the difficulties, we’ve made important progress to ensure a continued, reliable water supply and to build a foundation for better affordability in the future. We look forward to working together in the coming year to keep our community strong, resilient, and well-served.

Annual Invoices

Water Tolls and Parcel Tax invoices for 2026 will be mailed out in early January. If you do not receive your invoice by mid-January, please contact us so we can ensure your account is up to date.

Annual newsletters for both Water and the Fire Department will be included with your invoice.

2026 Rate Increase

We’re committed to keeping water service safe, reliable, and transparent. For 2026 the average household is seeing around a 13% increase. Key drivers include higher costs for treatment plant parts, cartridge filters, and labor, plus adjustments to ensure leak-related costs are shared more fairly across all customer categories.

A full report with details, FAQs, and tables is available here.

VAID Payment Plan

VAID offers a payment plan option. For more information, please visit the payments page. Then, email or mail us your proposed payment plan details and make the first payment by March 10. If you need assistance with planning or have questions, please contact us—we’re here to help.

Meter Project Updates

More meters have been installed, and the new Copper Queen line installation is complete.

All costs for this project are covered by Provincial Government funding.

Working on your waterline?

Please check with us before making changes to your waterlines—recent cut-offs have occurred for those who didn’t!

Contact & Support

Questions or feedback? Email contact@vananda-id.ca or call 604-486-7035.

Water emergency: 1-672-882-9901

WELCOME TYLER

Please help us welcome Tyler Andres to the VAID Water Operations team! Tyler started training as a water operator on Nov 1, and his strong work ethic and upbeat attitude are already making a big difference.

METER PROJECT UPDATES

Work has started on installing a new water line for the Copper Queen area. These homes were previously connected through lines running across properties, so this upgrade will make things much more reliable. Please take extra care in the area and use alternate routes when you can.

We’ve received the meters and most of the hardware. VAID operators have already installed some meters where a meter setter was already in place.

All costs for this project are covered by Provincial Government funding.

PLANNED WATER OUTAGES

There will be water outages during the meter installation project, usually affecting only small sections at a time. We’ll post notices on the website, Facebook page, and send emails. We’ll also try to call you before your meter is installed—so if your phone number has changed, please update it with us.

RATE INCREASE FOR 2026

Heads up that rates will increase by at least 10% in 2026. A full report explaining the reasons behind this will be available.

FIREFIGHTERS NEEDED!

The Fire Department needs volunteers! Training, gear, 24-hour accident coverage, a volunteer tax credit, and more are provided, with all costs covered.

If you’re interested, contact Fire Chief Mark Robert at 604-414-9662 or firechief@vananda.ca

NEXT MEETING

The next Regular Board Meeting will be held Wednesday, Dec 17 at 1:30pm, upstairs at the Firehall.

CONTACT INFO

Questions or feedback? contact@vananda-id.ca | 604-486-7035

WATER EMERGENCY: 1-672-882-9901

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In Appreciation of Bob Timms

Dear Timms Family,

On behalf of the Van Anda Improvement District, we wish to extend our sincere appreciation for Bob’s long-standing service to our community. His dedication supported all of us more than we may ever fully realize.

Recently, Bob’s brother Dan shared how it was Bob’s persistence, determination and clear-eyed advocacy that led to the acquisition and installation of our new water tank. How he refused to accept anything less than what the community deserved. “Well, that’s not acceptable,” he’d say. And with that unwavering resolve, he ensured that Van Anda received the treatment, respect and attention it needed from the Regional District. That resolve has benefited every household here.

Bob and Maggie have been central to this community for many years. Their care, their time and their continued presence ripple outward in ways that will be felt for generations. We are deeply grateful for everything they have brought to the life of this village.

Please accept our heartfelt thanks and recognition for Bob’s years of service, commitment and community stewardship. His work continues to nourish and protect us every day.

With gratitude,

• Van Anda Improvement District Trustees and Staff