Minimum water use please!
We have a power issue at the treatment plant. Please keep water use to an absolute minimum. Updates will be posted.
We have a power issue at the treatment plant. Please keep water use to an absolute minimum. Updates will be posted.
Please check hose bibs and consider checking those of your neighbours who are away. Pump hours are up since the thaw. And Merry Xmas!
WATER USAGE IS VERY HIGH, please check around for signs of leaks or anything else that could cause this. The treatment plant cannot keep up if this high usage continues.
Phone Ken Soles: 604-414-7634 or Austin Rycroft: 604-413-1402 if you have any information to help us solve this.
edit 2.30 pm …. we found the issue and it has been resolved. Thanks for your help!
update 9am: the leak has been found and stopped. Thanks for your patience.
There a a new leak in Van Anda, location unknown. Our operators are still looking. If you have information on where the leak might be, please call Ken Soles 604-414-7634
Please help us find the leak. Any new wet areas or sounds of water are signs. So is lowered water pressure at your residence. Thank you.
We have seen huge decreases in water usage this year with repairs and replacement of leaky lines and water mains.
Winter usually brings an increase in water usage as some residents keep water running to avoid freezing of water lines. If you need to do this, remember that the faucet needs to be open only a very small amount; just enough to keep the water moving.
We encourage you to insulate your water lines to avoid needing to run water. Ways to do this yourself are on our new Winter page.